Recent Water Damage Posts

Choosing the Right Restoration Company for Your Water Mitigation Needs

2/5/2024 (Permalink)

SERVPRO van in front of a sunset. A reliable restoration company should offer 24/7 emergency services and be readily available to respond to your needs swiftly.

Choosing the right restoration company after experiencing water damage is a crucial decision. Whether facing water damage, fire, mold, or other disasters, entrusting your property's restoration to a reputable and competent company is not easy. Here's a practical guide on how to pick the best restoration company tailored to your specific needs:

1. Assess Their Expertise

Begin by evaluating the company's expertise and experience in handling your specific type of restoration. Inquire about their background, certifications, and specialized training. A competent and trusted restoration company should have a proven track record in dealing with similar situations and possess the necessary certifications and licenses.

2. Availability and Responsiveness

In emergencies, promptness is crucial. Assess the company's availability and responsiveness. A reliable restoration company should offer 24/7 emergency services and be readily available to respond to your needs swiftly.

3. Reputation and Reviews

Research the company's reputation and read reviews from previous clients. Online platforms and review sites such as Google and Yelp often provide insights into customer experiences. Pay attention to testimonials regarding their professionalism, reliability, and the quality of their work.

4. Insurance Knowledge

A trusted restoration company should have a comprehensive understanding of the insurance process. They should be adept at working with insurance companies, helping you navigate the claims process smoothly. Ask if they can assist with documentation and communication with your insurance provider.

5. Equipment and Techniques

Inquire about the equipment and techniques the company utilizes for restoration. Ensure they employ modern, state-of-the-art equipment and follow industry-standard restoration techniques. A company using advanced technology is more likely to provide efficient and effective restoration services.

6. Transparency and Communication

Clear communication is key to a successful restoration process. Choose a company that maintains transparency in their services, pricing, and timelines. They should keep you informed at every stage of the restoration and be willing to address any concerns or queries you may have.

7. Local Presence

Preferentially choose a restoration company with a local presence or office in your area. Local companies often have a better understanding of regional challenges, regulations, and can respond more quickly to emergencies.

8. Personalized Assessment

A reputable restoration company should conduct a personalized assessment of your property's damage before providing a restoration plan. Avoid companies that offer quotes without inspecting the damage firsthand.

9. Guarantee or Warranty

Inquire if the company offers any guarantee or warranty for their services. A company confident in its work should provide assurances of the quality and durability of its restoration.

By considering these essential factors when selecting a restoration company, you can make an informed decision that aligns with your specific restoration needs. Remember, thorough research and due diligence in choosing the right team can make a significant difference in the success of your property's restoration process.

Navigating Water Damage: A Comprehensive Guide to SERVPRO of Southwest Las Vegas' Remediation Process

1/25/2024 (Permalink)

A SERVPRO truck SERVPRO is a name you can trust.

Water damage can strike unexpectedly, turning your home or business into a battleground against moisture. When facing such a crisis, SERVPRO of Southwest Las Vegas stands ready to provide swift and effective water damage remediation services.

Our process begins with a thorough assessment of the extent of the damage. Our experienced technicians use advanced equipment to detect hidden moisture and create a detailed restoration plan tailored to your specific situation.

The next step involves water extraction to remove standing water from affected areas. SERVPRO® employs powerful pumps and vacuums to expedite this process, preventing further damage and mold growth. Once the excess water is removed, industrial-grade dehumidifiers and air movers are strategically placed to eliminate any remaining moisture.

Our team also focuses on salvaging and restoring your belongings. We employ specialized techniques for cleaning and sanitizing, ensuring that your possessions are returned to their pre-damaged state whenever possible.

Throughout the remediation process, SERVPRO of Southwest Las Vegas prioritizes open communication with our clients. We keep you informed at every step, providing transparency and peace of mind during a challenging time.

In conclusion, when water damage strikes, trust SERVPRO of Southwest Las Vegas to deliver prompt, professional, and personalized remediation services. Our commitment to excellence ensures that your property will be restored to its pre-damaged condition, allowing you to reclaim your space with confidence.

Water Damage

8/31/2022 (Permalink)

SERVPRO of Southwest Las Vegas has been in the Las Vegas area for more than 15 years.  SERVPRO has been providing services for storm damages for over 50 years.  SERVPRO of Southwest Las Vegas has the latest technology and most up to date knowledge on how to properly handle a storm damage cleanup. We also handle water, fire and mold cleanup and restoration to insure your business or residential structure is back the way it was before.  For any commercial building and residential building, our team can set up an emergency ready plan.  These emergency ready plans can help commercial buildings minimize damages since they are primarily made to speed up the cleanup process.  These profiles are free to set up and can be accessed through the latest technology and also through files which can be stored in a safe place.

What to do and not to do when you have water damage.

12/29/2021 (Permalink)

Water losses can happen at any time of the day even at 2am in the morning. Luckily SERVPRO of Southwest Las Vegas is ready 24 hours a day and can get on site within an hour.  Below are some great ideas on what to do and what not to do when you have water damage.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

What to expect

12/29/2021 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Las Vegas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage

11/9/2021 (Permalink)

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Las Vegas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Water Damage

10/28/2021 (Permalink)

Water damage can happen at the most unexpected time, it’s always best to remember to turn off any water sources to the house before you go on that week vacation or 2 months get away. Also having a trusted friend or neighbor come in and check on everything isn’t a bad idea as well. Most people do this anyways, but a lot of times a water damage can happen while you are sleeping or enjoying family time in your living room, and you usually don’t know until water starts dripping from light fixtures or areas on your ceiling.

With over 50 years of experience and understanding, SERVPRO knows exactly how to handle and prevent secondary damages or mold from occurring. Our trained and certified technicians are ready when a disaster hits. SERVPRO of Southwest Las Vegas also has professional estimators that can come give a free estimate and assessment of your damages.

Water Damage, Las Vegas

10/28/2021 (Permalink)

SERVPRO of Southwest Las Vegas specializes in the cleanup of fire and water damage for commercial and residential properties.  We work closely with insurance companies to make sure your property is mitigated properly the first time.  Our knowledge and understanding of the industry stretch over 50 years from being established as a water restoration company and we are only getting stronger. 

A lot of people do not realize that we also specialize in the proper remediation of mold. Our technicians are trained and tested to correctly remediate mold. To verify our remediation, a post testing is completed by a licensed environmentalist and if SERVPRO does not pass, because of lack of cleaning, then SERVPRO will re-clean the area until it passes, free of charge.  With the rising and falling temperatures water damages in the months of September and October have almost doubled from July and August and have not slowed down.  Our staff is still pushing hard to make sure that jobs are done properly and efficiently.  SERVPRO has 6 franchises in the Las Vegas valley all willing to work together to make sure no job is missed.  When you have a water damage to your commercial or residential home make sure to contact SERVPRO of Southwest Las Vegas.     

Water Damage

7/15/2021 (Permalink)

SERVPRO of Southwest Las Vegas specializes in the cleanup of fire and water damage for commercial and residential properties.  We work closely with insurance companies to make sure your property is mitigated properly the first time. Our knowledge and understanding of the industry stretch over 50 years from being established as a water restoration company and we are only getting stronger. SERVPRO has the knowledge and skills to handle any type of water damage need. During the water damage, customers can talk with crew chiefs and production managers and staff to gain a better knowledge about what is going on in their commercial or residential structure. SERVPRO’s restoration process includes restoring the structure’s framing back to the original dry down standard in preparation for build back. Our staff pushes hard to make sure that jobs are done properly and efficiently. SERVPRO has 6 franchises in the Las Vegas valley all are willing to work together to make sure no job is missed.  When you have a water damage to your commercial or residential home make sure to contact SERVPRO of Southwest Las Vegas.     

Water Damage

12/29/2020 (Permalink)

Every water damage is different and requires a unique solution, but the general process stays the same

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Southwest Las Vegas is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the Las Vegas, NV community and want to do our part to make our community the best it can be.

Ideas on what to do when you have water damage

12/29/2020 (Permalink)

Water losses can happen at any time of the day and in some cases all hours of the night. Luckily SERVPRO of Southwest Las Vegas is ready 24 hours a day 7 days a week and we will be on site within an hour.  Below are some great ideas on what to do and not do when you have water damage.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines or other colored items on wet carpet or floors.
  • Do not use your household vacuum to remove water.
  • Do not use television or other household appliances.
  • Do not turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

When water damage can turn to mold

11/2/2020 (Permalink)

Many times, a home can be exposed to some kind of water damage, big or small, that is not handled by professionals or dried out correctly. In these instances, mildew and mold can grow extremely fast creating secondary issues for the home. Mold and mildew can actually begin growing 24 to 48 hours after contact with water. It is hard to see this because it happens inside your walls. It is very important to make sure any water damage issues are handled correctly to prevent the possible growth of mold. SERVPRO is always here, ready to help with any water damage issues however big or small, because it is better to handle these accidents properly the first time to prevent the possibility of mold.

https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Emergency Ready Plan (ERP) Q&A Residential

10/27/2020 (Permalink)

Here are a few questions to ask yourself when trying to prep your family and home for a disaster.

Q1: What are the most common natural disasters that can occur in my city?

A1: Here in the Las Vegas area, we can expect to see flash floods, fires during summer months and perhaps an earthquake.

Q2: What are some of the first actions we should take during a particular disaster or accident?

A2: For a flash flood, one of the first actions that should be taken is to turn off all utilities and electrical devices. Shut off the electricity. Make sure not to tamper with electric equipment if you are wet or standing in water. Then move any important belongings to higher ground. For forest fires and earthquakes, it is very important to shut off the gas line immediately and pay close attention to authorities.

Q3: How do I ensure that these steps can be taken quickly and safely?

A3: When setting up your ERP, it is important to survey the home and locate the different key shut off locations for electric power, gas and water. It can be helpful to color coordinate the water with blue paint, the electric with yellow paint, and the gas shut off with red paint. That way it is highly visible and easy to remember for all family members. It is also helpful to take pictures of each shut off location around the home with a short description on how to turn off that utility. Having an organized set up with pictures and keys for each utility shut off can help reduce the chance of further damage and bodily injury in these scenarios.

These are a few tips that may be helpful for your family in case of an emergency. There is always more to learn about preparing for natural disasters but an ERP is a good place to start. If you are a SERVPRO customer, feel free to ask us about helping you set up an ERP at your home. 

https://www.centauriinsurance.com/resources/flood-safety/

IICRC water damage categories

10/10/2020 (Permalink)

Since we are an IICRC Certified Firm we follow their guidelines when determining category of water damage that occurs in a structure.

There are 3 Basic Categories of Water

Category 1 originates from a sanitary source and poses no substantial risk from dermal, ingestion, or inhalation exposure. Examples may be water from an broken angle stop under a sink.  However, it may not always remain clean after it comes into contact with other surfaces or materials that contain contaminants. 

Category 2 contains significant contamination and has the potential to cause discomfort and/or sickness if contacted by humans. This category may contain potentially unsafe levels of micro-organisms or nutrients for micro-organisms, and other organic or inorganic matter.

Category 3 is grossly contaminated and may contain pathogenic, toxigenic or other harmful agents. Such water sources may carry silt, organic matter, pesticides, heavy metals, regulated materials, or toxic organic substances.

Source: https://www.IICRC.org/page/IICRCGlobalLocator

Water damage cleanup during the COVID-19 pandemic

5/13/2020 (Permalink)

With the COVID-19 pandemic our society has started practicing social distancing as a way to spread the virus to each other and especially those in the high risk category.

SERVPRO of Southwest Las Vegas has 17 plus years dealing with jobs that involve the inherent risk of potential harmful viruses and contaminants.  We have always provided PPE (personal protection equipment) to our employees during these jobs for their protection.

Now with the practice of social distancing we use the same PPE to not only ensure the safety of our workers but also the safety of you and those that occupy your home.  Our crew members wear N-95 dust masks or respirators and gloves from the moment they arrive at your residence.

All of our job site equipment is decontaminated after it leaves a residence and stored at the warehouse.  We also wipe down that same equipment before placing at newly flooded homes.

With these protocols we are doing everything possible to make sure you and your family are safe during your water damage cleanup.

Water damage cleanup, Las Vegas

9/19/2019 (Permalink)

Water damage restoration job Water Restoration

SERVPRO of Southwest Las Vegas specializes in the cleanup of fire and water damage for commercial and residential properties.  We work closely with insurance companies to make sure your property is mitigated properly the first time.  Our knowledge and understanding of the industry stretch over 50 years from being established as a water restoration company and we are only getting stronger.  With the rising and falling temperatures water damages in the month of September have almost doubled from August and have not slowed down.  Our staff is still pushing hard to make sure that jobs are done properly and efficiently.  SERVPRO has 6 franchises in the Las Vegas valley all willing to work together to make sure no job is missed.  When you have a water damage to your commercial or residential home make sure to contact SERVPRO of Southwest Las Vegas.     

Water Damage Process, SERVPRO of Southwest Las Vegas

9/19/2019 (Permalink)

SERVPRO of Southwest Las Vegas has been in the valley for over 15 years.  SERVPRO has been handling a variety of water damages for over 50 years.  SERVPRO has the knowledge and skills to handle any type of water damage need.  SERVPRO’s restoration process includes restoring the structure’s framing back to the original dry down standard in preparation for build back.  During the water damage, customers can talk with crew chiefs and production managers and staff to gain a better knowledge about what is going on in their commercial or residential structure.  Customers will receive documentation and photos of work performed on the job site.  SERVPRO will also send all documentation to your insurance company.  SERVPRO of Southwest Las Vegas will be there from the beginning of the restoration process until the end.  Call SERVPRO today for your free estimate.          

Water Damage in Las Vegas

9/10/2019 (Permalink)

Las Vegas water damage technician One of our water damage technicians making repairs.

SERVPRO of Southwest Las Vegas specializes in the cleanup and restoration of damage caused by, water, fire and mold. When temperatures freeze pipes can burst and water damage can be severe. Did you know that the same can happen in the extreme heat? Las Vegas is known for high temperatures which can lead to flooded houses, condos, apartments and commercial structures. SERVPRO of Southwest Las Vegas is experienced and specializes in all types of water damage for both commercial and residential properties.

Our technicians are trained daily and are constantly applying the newest and most efficient ways to handle your water damage needs. Our project managers and estimators and staff are available to answer questions and explain the process. With SERVPRO of Southwest Las Vegas, you’ll always be in good hands.

Give us a call at (702) 436-2555 and we'll help you with your water damage problem within the next half hour to an hour.

Restoration company, Las Vegas

5/31/2019 (Permalink)

SERVPRO of Southwest Las Vegas likes to educate people on what we do. Recently a customer asked “Why do you call yourself a restoration company if you do not do the build back as well?" In this blog we will tell you how a water mitigation company restores a property.  For example, when a water loss floods a property and the framing to the property becomes wet, SERVPRO of Southwest Las Vegas needs to make sure we get the framing back to its dry down standard. Another way of saying it is that SERVPRO needs to restore the framing to its dry down standard (what it was before it got wet).  SERVPRO’s goal is to restore as much material as we can and prevent secondary issues (mold).  When the structure is dry and the damaged material is removed, then the dwelling is ready for a contractor to put the removed damaged material back where it goes.

Water cleanup, Las Vegas

4/15/2019 (Permalink)

SERVPRO of Southwest Las Vegas has been in the water cleanup and restoration industry for over 50 years.  We own a variety of equipment to help with the water cleanup process.  We have the latest, most up-to-date air movers and dehumidifiers to help with the structural dry down process.  We also have extractors for residential and commercial buildings.  Our crews, production manages and staff are all IICRC and WRT certified and are constantly improving our education yearly through vigorous training and hands on experience.  Throughout the water damage process customers can contact our estimators and staff at any time, we document and photograph daily which means you can always be up-to-date on the daily procedures.  When you have a water damage you can have a peace of mind when choosing SERVPRO as your water damage cleanup specialist.

Water damage, mold remediation Las Vegas

1/13/2019 (Permalink)

SERVPRO of Southwest Las Vegas specializes in the cleanup of Fire and Water Damage. A lot of people do not realize that we also specialize in the proper remediation of mold. Our technicians are trained and tested to correctly remediate mold. To verify our remediation, a post testing is completed by a licensed environmentalist and if SERVPRO does not pass, because of lack of cleaning, then SERVPRO will re-clean the area until it passes, free of charge. The attached photo shows an air scrubber at a property. The homeowner had a water damage which was not reported for a couple weeks, finally when the homeowner called SERVPRO, SERVPRO found mold. Our crew immediately contained the area and placed and air scrubber inside the containment and outside the containment. The photo is of the air scrubber outside the containment. In some scenarios to ensure that any air-born spore outside the protected area was captured SERVPRO will place an air scrubber outside the containment as well.

Preventing Secondary damages, Water Loss Las Vegas

9/10/2018 (Permalink)

1' flood cut made to allow moisture to leave a trapped area.

SERVPRO of Southwest Las Vegas is a huge competitor in the water damage industry for the Las Vegas area. With over 50 years of experience and understanding SERVPRO knows exactly how to handle and prevent secondary damages or mold from occurring. SERVPRO of Southwest Las Vegas allows an allotted amount of time for a structure to dry. If an area is not drying out properly SERVPRO will remove the damaged material before secondary damages occur. SERVPRO’s number one goal is to make sure the dwelling is a save environment for the homeowner and family. In this photo SERVPRO needed to open a wall because it had been wet for to long. SERVPRO made a 1’ cut which allowed the moisture to be released and prevented further damages.

Water extraction and drying, Las Vegas

9/6/2018 (Permalink)

Generator used to supply power for a building with in-sufficient power.

SERVPRO of Southwest Las Vegas is faster to any size disaster. Because SERVPRO has the equipment, skills and knowledge for all sorts of water damage we can say this. Also, SERVPRO has 6 other franchises in the Las Vegas area that are ready and willing to assist. Although Las Vegas is still considered a newer city SERVPRO understands that most of the older building may not have sufficient power. In-sufficient power can cause issues for dry out times and can become a huge problem. SERVPRO of Southwest Las Vegas has 2 generators ready for use when these situations arise. In the photo is shown 1 of the 2 generators SERVPRO owns. This generator was able to provide power to allow SERVPRO to set the correct amount of equipment needed dry out a commercial building, saving the customer time and money.

Condo Water Damage cleanup, Las Vegas

9/1/2018 (Permalink)

SERVPRO of Southwest Las Vegas has been in the area for over 18 years and SERVPRO has been in the water cleanup industry for over 50 years. Over 50 years of experience allows SERVPRO of Southwest Las Vegas to be a leader in the cleanup industry for Las Vegas. SERVPRO of Southwest Las Vegas can take on water damage for all kinds of property types, from commercial to residential to condo and apartments. SERVPRO has the skills and understanding on the different types of materials and the work that needs to be done which allow us to stop further/secondary damages to your property. In this photo is shown a 1’ flood cut which allowed SERVPRO to dry out adjacent walls that had a shower and tub. Because SERVPRO opened these areas the tube and shower did not need to be removed. The homeowner and tenant were relieved that they did not have to replace this highly expensive items.

Kitchen water damage cleanup, Las Vegas

5/29/2018 (Permalink)

Water damage can strike at any moment and in most circumstances, at the worst time. In this situation it was a holiday and an angle stop had been so corroded that it finally wore until it burst dispersing a large amount of water throughout. During all this the homeowner had been at a relative about 5 hours outside of Vegas. The homeowner came home to several inches of water throughout. The homeowner called SERVPRO of Southwest Las Vegas to mitigate the area. SERVPRO was on site within 30 minutes and was able to begin extraction and minimize further damages to the property. In the photo shows a SERVPRO technician removing the island. The island was removed due to the high pressure of the water which damaged the cabinetry and about 4 ft up the drywall.

Water Damage from another unit, Las Vegas

4/2/2018 (Permalink)

This Unit is directly below the unit that caused the loss. As you can see the ceilings were open to help the dry out

Even though you may be on alert for water damage, fire damage or some kind of disaster your neighbor may not. In most water damages involving multiply units it’s the upstairs unit that isn’t always the safest which can, in most cases, cause a lot of damage in the unit(s) below. While the upstairs is thinking nothing is wrong, gravity takes its course and the lower units face the aftermath. SERVPRO has been in the water cleanup and restoration industry for over 50 years and SERVPRO of Southwest Las Vegas has been in Las Vegas for over 15. SERVPRO of Southwest Las Vegas sees these situations time and time again. SERVPRO of Southwest Las Vegas will work with you and your insurance company to make sure your unit/dwelling gets back to the way it was before.

Water damage upstairs and downstairs, Restoration cleanup

4/2/2018 (Permalink)

Air movers are shown drying a subfloor in this two story home in Las Vegas

Water damage can happen at the most unexpected time, it’s always best to remember to turn off any water sources to the house before you go on that week vacation or 2 months get away. Also having a trusted friend or neighbor come in and check on everything isn’t a bad idea as well. Most people do this anyways, but a lot of times a water damage can happen while you are sleeping or enjoying family time in your living room and you usually don’t know until water starts dripping from light fixtures or areas on your ceiling. SERVPRO of Southwest Las Vegas has over 50 years of trainings from our SERVPRO corporate and our trained and certified technicians are ready when a disaster hits. SERVPRO of Southwest Las Vegas also has professional estimators that can come give a free estimate and assessment of your damages.

Storing personal property, Las Vegas

2/11/2018 (Permalink)

Water damage can be very stressful.  Being a tenant that has just taken water damage can be even more stressful. When a major water loss occurs tenants need a place to sleep, shower, and cook.  Tenants also have animals and furniture such as bedding and couches.  If you’re a tenant it’s VERY IMPORTANT to get renters insurance. SERVPRO of Southwest Las Vegas can coordinate with your insurance company and store your belonging in crates kept safe at our warehouse until your property is back up and running. Even if you do not have insurance SERVPRO can provide this service.  SERVPRO has been in the water cleanup and pack-put/pack-in industry for over 50 years and here in Vegas for over 15 years.  We know how to treat your property and will be with you every step of the way.

Las Vegas Condo water damage cleanup

1/29/2018 (Permalink)

Water damage can happen at any time and the odds of having a water damage in your attached condo are even higher.  One reason why the risk is higher is because you have an attached neighbor.  Do you know your neighbor? Do they regularly check to make sure there appliances are working? SERVPRO has seen most everything in regards to water damage.  SERVPRO has been in the water cleanup industry for over 50 years and SERVPRO of Southwest Las Vegas has been in Las Vegas for over 15!  SERVPRO of Southwest Las Vegas knows the stress that homeowners feels during a water damage loss.  Whether it’s a water heater failure, burst angle stop, bathtub overflow or something coming from your neighbor SERVPRO of Southwest Las Vegas has the tools and technicians take that stress away.

Documenting The Water Damage Drying Process - Las Vegas, NV

10/2/2017 (Permalink)

A SERVPRO Restoration Technician documenting the drying process while another technician is preparing the ceiling. Water damage restoration technicians working inside a home in Las Vegas.

When a disaster hits your property it's very important to select a company you can trust.  Documentation is very important especially if you file an insurance claim.  Like we say if it's not recorded then it's "Like it never even happened." SERVPRO of Southwest Las Vegas makes sure to photograph and document everything with notes. We also record the dry down process and show customers our readings to ensure proper drying of the water-damaged areas are taking place.  In this photo a homeowner had a water leak coming from above, who then called SERVPRO of Southwest Las Vegas to come inspect and mitigate the situation.  A SERVPRO technician is recording and documenting the areas while another technician is preparing the ceiling for an inspection cut by setting a water containment barrier to keep the debris down.  The owner was happy to know that whatever happened SERVPRO was there to make it "Like it never even happened."

Water Damage When You Least Expect It

6/11/2017 (Permalink)

Out of town homeowner dealing with a water leak Boxes used for the pack out. Pack outs are needed to protect items during the water loss.

Water damage usually hits when you least expect it, remember if you are leaving on vacation it's always a good idea to shut off the water or get someone who can come by and make sure your house is still functioning properly.  In this situation the homeowner was out of town and received an alert from there camera.  When they opened the alert they saw water coming out of the front door. Luckily they were only 2 hours away, they got back to Vegas, turned off the water and called SERVPRO of Southwest Las Vegas to come out and start the water cleanup.  SERVPRO of Southwest Las Vegas was able to dry the house and pack out the items so build back could be completed and to keep the items safe. The homeowner was impressed with the communication and daily updates when needed.

Water Extraction, Las Vegas

3/28/2017 (Permalink)

TRIMEX being used to show how far the water had wicked up the wall

The owner of this vacant condo had the water turned on to the unit and when he got inside he heard water spraying.  He ran to the bathroom and saw massive amounts of water being released from the angle stop behind the toilet.  He turned the water off and immediately called his insurance company.  SERVPRO of Southwest Las Vegas was recommended to go out and within a half hour the crew was extracting water and setting equipment. SERVPRO of Southwest Las Vegas knows the importance of getting out ASAP and in this case they were able to save a lot of areas from being removed.  In the photo it shows one of our moisture readers, the trimex, being used to detect how far the water had wicked up the wall.

Water Damage, Las Vegas

3/28/2017 (Permalink)

Infrared used to locate the wet areas

A broken pipe caused a large amount of water to be spread throughout this home located in Las Vegas.  At the time the homeowner was at work and didn't find out until a few hours later when a neighbor called.  The homeowner called SERVPRO of Southwest Las Vegas to come out and extract the water and start the dry down process.  SERVPRO of Southwest Las Vegas was on site and ready within a half hour.  In the photo shows an infrared, infrareds are great to use when the home has a lot of we areas.  In this case the crew chief was able to mark all the wet areas for the crew to place equipment. Because the infrared only reads temperature the crew chief was able to double verify with the TRIMEX which reads moisture in the wall.  The homeowner saved a lot of money due to the speed and technology SERVPRO of Southwest Las Vegas had.

Water Damage, Las Vegas

2/6/2017 (Permalink)

This photo shows our air mover and dehumidifier on a water loss.

Las Vegas has some interesting water. We actually have such hard water then over a less period of time this hard water can corrode pipes, angle stops, water heaters and valves we use on a daily.  When pipes get corroded they burst causing sometimes massive amounts of water. This is one of our air movers we use, with a dehumidifier, to help with the dry down.  It is very important to have the right equipment and most important to know how to use it. SERVPRO of Southwest Las Vegas has the skill and ability to handle any kind of loss and any size.  With proper dry down from trained professionals we can stop secondary damages and more importantly get your place back to where it was before. 

Commercial Water loss

1/28/2017 (Permalink)

This flooded commercial building was caused by a sprinkler pipe burst

When it's cold water freezes and can cause a lot of water damage if a pipe bursts. In this case water from the sprinkler system went everywhere covering the commercial building in inches of rain.  SERVPRO of Southwest Las Vegas was able to get on site and extract the water, set equipment and cut the damaged walls to prevent secondary damages from occurring. Luckily for these business owners this building was being used as a storage shed at the time of the loss. Big or small SERVPRO is ready to handle any size of loss, we have the knowledge and skills to get you back on your feet and ready for business.  In this situation we were in and out in 4 days and the property was ready for build back the next week.  The owners were very pleased with how fast the process was and how fast SERVPRO got out on site. 

Water Damage, Las Vegas

12/30/2016 (Permalink)

Pepe doing demo

This water leak took place on the second level.  During the house showing the water valves were left on with the water shut off to the home.  When the water was turned on for the property the drain was plugged and water filled into the bath which the overflowed and went into the hall, a bedroom, a closet and downstairs in multiple areas.  The homeowner called SERVPRO of Southwest Las Vegas and we were on site within a half hour.  We extracted the water and opened the walls immediately to allow airflow and prevent any secondary damages from occurring. In the photo Pepe is seen wearing a mask to protect himself during the demo.  SERVPRO of Southwest Las Vegas will make sure the areas are safe, and most importantly our employees are safe as well.

Water Damage, Las Vegas Nevada

12/30/2016 (Permalink)

This photo shows the containment set up around the most effected area.

In some cases we can save areas from being demoed. This can be done if the homeowner calls us the day they find the loss and if we are working with a clean water source.  The homeowner in this situation worked all day and got home to a huge amount of water.  Rather than waiting for the next day he called SERVPRO of Southwest Las Vegas and we came out that same night and started the cleanup process. In the photo it shows a containment used to save multiple areas from being demoed.  With the containment we were able to focus on the most wet areas. Because we got out on site fast and because of the experience of our crew we were able to save a lot of money and time for the project because we didn't need a contractor to come in and rebuild.  

Residential Water loss Las Vegas NV

10/5/2016 (Permalink)

Mark is unloading and bringing in air movers to be set for dry down

 Water losses can happen at any time of the day or in this case at 2am in the morning. Luckily SERVPRO of Southwest Las Vegas is ready 24 ours a day and we got on site within an hour.  Below are some great ideas on what to do and not do when you have water damage.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Water Damage Las Vegas

8/8/2016 (Permalink)

James is removing lightweight concrete that has been damaged due to a water loss

Restoration, the final step, is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. In this photo James is removing lightweight concrete that has been damaged due to a water loss. ?#‎WaterDamage? ?#‎SERVPRO? ?#‎MoldRemediation

With over 1,650 Franchises in the U.S. and Canada, SERVPRO of Southwest Las Vegas and Spring Valley is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians (Like James)  respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. You can depend on SERVPRO of Southwest Las Vegas for these

Las Vegas Water Damage

6/17/2016 (Permalink)

SERVPRO of Southwest Las Vegas has what it needs to get the job done!

Every water damage event is a little different and requires a unique solution, but the general process stays the same

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Southwest Las Vegas is close by and ready to respond to your cleaning or restoration needs. We are proud to be an active member of the Las Vegas, NV community and want to do our part to make our community the best it can be.

SERVPRO of Southwest Las Vegas 24 Hour Emergency Water Damage Service

1/26/2016 (Permalink)

After the inspection and damage assessment step, the water extraction process begins. David is using one our extractors to help prevent damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southwest Las Vegas has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?